If you are still having issues, send me a private PM and I can take a look at your account for you!
*60 does not work. Why not??
Yep. *60 doesn't even connect. Why is it so hard to find answers to simple questions? Why isn't there a support item: HOW TO BLOCK PHONE NUMBERS. DONE!
contact your local cust srvc group, 800-Verizon.
You may need to add a feature to ur acct. Such as call block. if it wont connect, its probably bc you dont have it on your acct.
not only that but you'll wanna double check to make sure the number is something you can have blocked.
Landline cannot block callers from outside calling areas, cell phones or business numbers (800 #s)
Or if they're coming in as "private" then you may need to look at another option.
Hope this helps!
-K
You want to add the feature called Call Intercept. It costs about $6 a month and allows you to block up to 20 phone numbers
http://www22.verizon.com/ResidentialHelp/Phone/Calling+Features/Call+Intercept/Call+Intercept.htm