why is there a backup battery in the system ?

doverdr
Newbie

The so-called backup battery does not work in a power outage. So how do I get the battery out of the system?

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tns2
Community Leader
Community Leader

It was a requirement at one time that they have emergency backup for the Phone service.  So the battery backup was designed to support that (does not support TV or Internet service beyond a few minutes).  I guess the requirement no longer is mandatory as they no longer include a battery in most installs.

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