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Disney bundle

heatherhhenry
Newbie
‎02-11-2023 02:37 PM

Trying to enroll in thenDisney bundle and it keeps saying there is an error.

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vzw_customer_support
Customer Service Rep
‎02-14-2023 01:06 PM

Hi there, heatherhhenry! What type of error are you facing when attempting to enroll?

 

*Adrian

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heatherhhenry
Newbie
‎02-19-2023 08:34 AM

It says “We encountered an error while processing your request. Please try again later.”

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vzw_customer_support
Customer Service Rep
In response to heatherhhenry
‎02-21-2023 08:40 AM

Hi heather! My name is Bella and I will be more than happy to assist you today!  

Oh, no! Are you trying to enroll on the website or in the app?

 

 

>Bella

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