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Bring back METAL Verizon Visa!

My friend has a very nice metal Verizon Visa card, which is part of the reason I decided to apply for it. When I received my card, I was disappointed to discover that it is made of the cheapest, flimsiest plastic I've ever felt in my life. It feels like a cheap gift card, not a credit card. I feel embarrassed to use it. It's not durable at all. After a month of use it looks like a scratched up piece of trash. The numbers on the back are impossible to read. Why did Verizon switch from the metal card? It cheapens the brand and makes being a Verizon customer feel more like being a Cricket Mobile customer. Horrible. Please bring back the metal card ASAP.

Comments

ShadoMyers

100% a plastic card for verizon, which is supposed to be the leading carrier and definitely charges like it, feels like putting smartcar bumper sticker on a Tesla or getting a tracphone tattoo

SynthpopAddict

There are credit cards made of metal? Because I've only ever seen current CCs made in plastic.

tony11229

Wow, very disappointing when I opened my renewed Verizon Credit card (plastic vs metal in my original). I’ve been putting significant spending with this card due to the black metal (cool and special). Would have no incentive keeping using it. I understand giving plastic to the low spenders; they should keep the metal to higher spenders as brand recognition. Cutting cost with intelligent please.

AirForceOne888

I just got a replacement and it’s plastic and I won’t use it now. I have other cards with better rewards. I loved the heft of the metal card but oh well.

jpshaver

Same issue here... I so like my metal card and refuse the activate the Cheap Plastic one.. I'm good till it expires but I will eventually move to company that has metal cards.. Hopefully, Verizon see these complaints and goes back to Metal..

AirForceOne888

I’d be willing to pay a fee to get the metal one. They should at least give us that option.

dcole20

I'm with you on this. I'm embarrassed to use it as I'm sure the people who I've given it to for payment must think that I got downgraded in credit report or something going from metal to flimsy plastic. Thanks Verizon for the downgrade. Are they not making enough money or something?

dcole20

Even NerdWallet online still has Verizon as one of the top metal cards and that was June 19th even though Verizon says they stopped issuing last year. I'm switching cards

Matthess

I used to use my metal Verizon card every day. I was shipped the plastic card as my card had expired and I haven’t even added it to my actual wallet. It’s already scratched and is currently the thinnest card I own. Ridiculous. .

Rfac

Boo Verizon. You already went from the best service ever to subpar standard service with phones. Now the credit cards from the best thick metal to the thinnest plastic I've ever seen for a card. Guaranteed this thing will be shredded, because all plastic cards in my wallet shred themselves in a few months time. What's next? Selling the whole thing over to some billionaire who rebrands?

gonzo_00

Especially since they sent me the plastic junk 5 years early. Data breach is your fault Verizon. I want my metal card at least until expires in 2029

lizwiz1

Yes! I was extremely disappointed to receive my replace card and find out it’s plastic now. It’s a little silly but I’m probably going to use it less now that it’s plastic

kbarroniii

I didn’t even ask for a replacement card and was so annoyed when a cheap plastic one showed up instead of the nice metal one like I had before.

Typography

Commenting for visibility. I’ve had this card for over a year now and still super salty that it’s plastic when it was marketed as metal at the time. It’s my favorite card for the rewards, but the card itself is TRASH.

omenhawk

I couldn't agree with this more!!! I use to work at a Verizon authorized retailer and those metal cards were a huge factor in my deciding to open one. Getting this thin, cheap plastic one instead was such a huge disappointment. I've had it like two months and it is scratched all over, I'm practically embarrassed by it.

Dsmith30521

I too applied for the Verizon cc because I heard it was made of metal and it was black very posh!!! Only to be disappointed with a flimsy recycled grade plastic that’s not credit card worthy. Verizon I only got this card for that reason only (metal cc). Please hear your customer’s complains and BRING BACK THE METAL cc.

ReginaB55555

I was going to apply for this reason, but now that they switched to plastic...not even going to apply. The card would have been my first metal card. Verizon is lame

Mike22385

I only applied for the card because the site still advertised it as metal. Was highly disappointed when it came in and it’s plastic.

Verizon_Support

Hi there Mike22385! We apologize that the card is not of good quality. You can contact Verizon Visa card directly at 866-313-9396 if the card is worn or needs replacing.

-Erica

Bowgy4

Did you even read what he wrote?!? He was disappointed the card was plastic instead of of metal. I found this because I just got replacement cards for the first time today and they're plastic instead of metal. You guys are already making a ton of money - stop trying to eek out an extra 0.1%. I'm removing this from my wallet. I'll still use tap to pay on occasion, but I like metal cards.

DD95

I just had to order a replacement for the plastic card bc after just a couple months, the magstripe, chip, and tap stopped working. I hope they change the design to make it more durable. I didn't know they used to have metal cards.

mictrik

If you want to do something report that many customers want a better quality card. What you send is junky. You went from metal to the cheapest thin cruddy looking plastic. As soon as it looks cruddy and scratched I will stop using it and it will only be for my FIOS discount.

mictrik

Stop using the card or just keep it for the monthly discount. Do not cancel the account just stop using it. I have never seen a cheaper looking, feeling card. This is typical today its a short period of good and a lot of marketing around it and then cut all the corners and go cheap...

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