Bring back METAL Verizon Visa!
LostArk
Enthusiast - Level 1

My friend  has a very nice metal Verizon Visa card, which is part of the reason I decided to apply for it. When I received my card, I was disappointed to discover that it is made of the cheapest, flimsiest plastic I've ever felt in my life. It feels like a cheap gift card, not a credit card. I feel embarrassed to use it. It's not durable at all. After a month of use it looks like a scratched up piece of trash. The numbers on the back are impossible to read. Why did Verizon switch from the metal card? It cheapens the brand and makes being a Verizon customer feel more like being a Cricket Mobile customer. Horrible. Please bring back the metal card ASAP.

Labels (1)
20 Replies
ShadoMyers
Enthusiast - Level 1

100% a plastic card for verizon, which is supposed to be the leading carrier and definitely charges like it, feels like putting smartcar bumper sticker on a Tesla or getting a tracphone tattoo

SynthpopAddict
Champion - Level 1

There are credit cards made of metal?  Because I've only ever seen current CCs made in plastic.

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I'm not a Verizon employee, just another customer trying to help.
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tony11229
Enthusiast - Level 1

Wow, very disappointing when I opened my renewed Verizon Credit card (plastic vs metal in my original). I’ve been putting significant spending with this card due to the black metal (cool and special). Would have no incentive keeping using it. I understand giving plastic to the low spenders; they should keep the metal to higher spenders as brand recognition. Cutting cost with intelligent please.

AirForceOne888
Enthusiast - Level 3

I  just got a replacement and it’s plastic and I won’t use it now. I have other cards with better rewards. I loved the heft of the metal card  but oh well. 

dcole20
Enthusiast - Level 1

I'm with you on this. I'm embarrassed to use it as I'm sure the people who I've given it to for payment must think that I got downgraded in credit report or something going from metal to flimsy plastic. Thanks Verizon for the downgrade. Are they not making enough money or something? 

jpshaver
Enthusiast - Level 1

Same issue here... I so like my metal card and refuse the activate the Cheap Plastic one.. I'm good till it expires but I will eventually move to company that has metal cards.. Hopefully, Verizon see these complaints and goes back to Metal.. 

AirForceOne888
Enthusiast - Level 3

I’d be willing to pay a fee to get the metal one.  They should at least give us that option. 

dcole20
Enthusiast - Level 1

Even NerdWallet online still has Verizon as one of the top metal cards and that was June 19th even though Verizon says they stopped issuing last year. I'm switching cards

Matthess
Enthusiast - Level 1

I used to use my metal Verizon card every day. I was shipped the plastic card as my card had expired and I haven’t even added it to my actual wallet.  It’s already scratched and is currently the thinnest card I own.  Ridiculous.  .  

Rfac
Enthusiast - Level 1

Boo Verizon.  You already went from the best service ever to subpar standard service with phones.  Now the credit cards from the best thick metal to the thinnest plastic I've ever seen for a card.  Guaranteed this thing will be shredded, because all plastic cards in my wallet shred themselves in a few months time.  What's next?  Selling the whole thing over to some billionaire who rebrands?

gonzo_00
Enthusiast - Level 1

Especially since they sent me the plastic junk 5 years early.    Data breach is your fault Verizon.  I want my metal card at least until expires in 2029

 

lizwiz1
Enthusiast - Level 1

Yes! I was extremely disappointed to receive my replace card and find out it’s plastic now. It’s a little silly but I’m probably going to use it less now that it’s plastic 

kbarroniii
Enthusiast - Level 1

I didn’t even ask for a replacement card and was so annoyed when a cheap plastic one showed up instead of the nice metal one like I had before. 

Typography
Enthusiast - Level 2

Commenting for visibility. I’ve had this card for over a year now and still super salty that it’s plastic when it was marketed as metal at the time. It’s my favorite card for the rewards, but the card itself is TRASH.

omenhawk
Enthusiast - Level 1

I couldn't agree with this more!!! I use to work at a Verizon authorized retailer and those metal cards were a huge factor in my deciding to open one. Getting this thin, cheap plastic one instead was such a huge disappointment. I've had it like two months and it is scratched all over, I'm practically embarrassed by it.

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Dsmith30521
Enthusiast - Level 1

I too applied for the Verizon cc because I heard it was made of metal and it was black very posh!!! Only to be disappointed with a flimsy recycled grade plastic that’s not credit card worthy. Verizon I only got this card for that reason only (metal cc). Please hear your customer’s complains and BRING BACK THE METAL cc. 

ReginaB55555
Enthusiast - Level 1

I was going to apply for this reason, but now that they switched to plastic...not even going to apply. The card would have been my first metal card. Verizon is lame

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Mike22385
Enthusiast - Level 1

I only applied for the card because the site still advertised it as metal.  Was highly disappointed when it came in and it’s plastic.

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vzw_customer_support
Customer Service Rep

Hi there Mike22385! We apologize that the card is not of good quality. You can contact Verizon Visa card directly at 866-313-9396 if the card is worn or needs replacing. 

-Erica

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Bowgy4
Newbie

Did you even read what he wrote?!? He was disappointed the card was plastic instead of of metal. I found this because I just got replacement cards for the first time today and they're plastic instead of metal. You guys are already making a ton of money - stop trying to eek out an extra 0.1%. I'm removing this from my wallet. I'll still use tap to pay on occasion, but I like metal cards.

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