Can’t talk to a person

I’m trying to talk to a person at Verizon financial services and all it tells me is that I have to make a payment before I can talk to someone. I tried to chat and the same thing. If they can’t do anything to help me with my payment then they can’t do anything but let a person tell me that not a computer. Anybody else have this problem? Any work around that anyone knows of??

Accepted answers

Verizon_Support

We hate to see that you're having any issues getting in contact with us. You can always use your contact options online. at https://www.verizon.com/support/contact-us/#mobile

I am also sending you a private message, so we can help with your account specific needs there.

-Meg

All comments

Verizon_Support

Groovy4far, we want to make sure you get the help you need with your payment. We're sending you a Private Message so we can better help you.

~Jesse

SakiW

I would like for someone to contact me to too I’ve been trying and trying for a week now

Verizon_Support

We hate to see that you're having any issues getting in contact with us. You can always use your contact options online. at https://www.verizon.com/support/contact-us/#mobile

I am also sending you a private message, so we can help with your account specific needs there.

-Meg