Asking on behalf of a friend who is going through this situation…Bought 2 new phones from Verizon and unfortunately due to financial issues I am unable to pay for services. Received letter subject line stating “cure the default “ or something like that. If not paid by certain time I don’t know what will happen next? Will I be sent to court or what is the next step after this letter . I know phones and phones line will be disabled.. but that’s all I know .. please help
Verizon, do you have any idea what is going to happen?
Hello R_Henry_S! Details on past due accounts can be found on our page here
https://www.verizon.com/support/residential/account/pay-bill/past-due-bill
For account specific details we would recommend your friend reaches out to our support directly if they have quesitons.
-Josh
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