Contact us to avoid disruption of service

el27
Enthusiast - Level 1

I ported 4 lines over to Verizon about a week ago. Today I received the email below. It doesn't make sense as all 4 lines have been in use. When calling 866-451-1237 I am greeted by Verizon Financial Services and immediately prompted for a PIN. I spoke with a Verizon support agent via  chat and they stated that 1) This is not a valid Verizon phone number and 2) that Verizon did not send me this email. Suggesting this may not be legit and to forward the email to [email address removed per the Verizon Terms of Service]

Can anyone confirm whether this is a legit request from Verizon?

 

[Name removed] we noticed there’s no activity on your new lines of service

 

Contact us to avoid disruption of service.

 

Hi [Name removed],

 

We noticed there’s been no activity on your new lines of service.

 

To avoid disruption of your service, please contact us soon at 866-451-1237 to confirm this account is still needed or if you’re having trouble with your service.

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