Live Agent
isaac8069
Enthusiast - Level 1

Why is it so hard to get a human on the phone? And when you do after waiting for hours, the incompetent person hangs up because you ask to speak with a supervisor. This is unacceptable.  She should be fired

1 Reply
vzw_customer_support
Customer Service Rep

We are sorry to read that you had this negative experience, as we always want to make sure we are able to help out. If you need assistance, we can help you through this platform as well.

~Freddy

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