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Refund

mkejohnny_
Enthusiast - Level 1
‎05-13-2025 02:08 PM

I placed an order April 12th for pick up (iPhone 16 Pro Max) and the order was apparently cancelled April 16th due to the store not having it in stock. I still have not received a refund for $94.80! Frustrating! Screenshot 2025-05-13 4.06.24 PM.png

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vzw_customer_support
Customer Service Rep
‎05-13-2025 02:12 PM

Hello, we are sorry this was your experience getting a new device. I would love to help and see what's going on with your refund. I am sending you a private message now.

-Jaquetta

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