I’ve been trying to get financial hardship assistance to restore service but I’ve been unable to reach a live rep. Is there anyway I can reach one . My service is already disconnected.
We are terribly sorry to read about your financial hardship. We want to help get your service up and running again.
For promise to pay info (for future reference), click on this link: https://www.verizon.com/support/promise-to-pay-faqs/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
I am never able to speak with a live representative!! It always tells me go to verizon.com and I do, but there it says speak with financial services. I am like I tried I can't get past the recording it hangs up on me!! And my service is off so how am I suppose to call the number you give me?? I have had verizon for 3 years and the customer service has never been this bad!!! I am definitely switching carriers, and I am glad I am finally out of my contract. There are so many options now besides verizon and I am definitely going with the one that has good customer service
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