Verizon Gift Card Invalid

wchen0311
Newbie

Hello, I bought two gift cards with each having $200. One worked but the other one says invalid. I am struggling to find the right person to fix this issue. Could you help activate the second one please. 

 

@vzw_customer_support 

 

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vzw_customer_support
Customer Service Rep

We would be happy to help with your gift card questions. Where was the gift card purchased? Do you have an active Verizon account?

 

-Anthony

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wchen0311
Newbie

I purchased the gift cards online on Verizon website and the cards were mailed to me. And yes I do have an active Verizon account 

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vzw_customer_support
Customer Service Rep

Thank you for the details. Please meet us in the Private Note we sent to further assist you. 

~Gina

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