Why is Financial Services closed?

ravenpatrick
Newbie

Why is Financial Services closed at 9:10am ET on a Thursday? I was told to contact them as soon as possible (which should be 8am ET) but every time I call 866-266-1445 it says the call center is closed. Why is no one there?

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Albrean_VZ
Community Manager
Community Manager

Hi Ravenpatrick, were you able to get through to somebody? Our financial services dept is open M-F  8am-10pm ET and Sunday 10am-7pm ET . You can also try calling 800-754-0961 to speak to someone in financial services as well.

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2 Replies
Albrean_VZ
Community Manager
Community Manager

Hi Ravenpatrick, were you able to get through to somebody? Our financial services dept is open M-F  8am-10pm ET and Sunday 10am-7pm ET . You can also try calling 800-754-0961 to speak to someone in financial services as well.

vzw_customer_support
Community Manager
Community Manager

The hours for our Financial Services team are:

 

Mon-Sat 8:00AM - 10:00PM ET

Sun 10:00AM - 7:00PM ET

 

Please try again later as should be open and available during those hours.

-Joe