Where in my account do I see what my spending limit is
Hello, lkpetersen1. Help is here for all of your cellular needs. The spending limit isn't available via your My Verizon account but we can assist with any questions you have on upgrading. Please let us know.
-Natasha
Verizon told me I was able to upgrade my phone and told me to pay the remainder of the bill. I paid the bill and called trying to upgrade , they told me I can upgrade because of my spending limit. HOW IS THAT POSSIBLE WHEN I WAS JUST TOLD I CAN UPGRADE AND AT&t just approved me for 5 lines 0 down Verizon is horrible and donโt loyal their customers no matter how many year you were with them they just want you to continue paying a high phone bill with no perks
Hello, Ajayy954. So sorry to hear of your experience and the last thing we want to see is you leaving us. Help is here. Based on the info provided, you cannot upgrade when there is a past due balance. This is why you were advised to pay the remainder of the bill. Regarding the spending limits, this is based on credit, payment history and account status. We can always have you contact us to see if it could be raised. Let us know.
-Natasha
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