Call History Logs for a Landline
AvidGardener
Enthusiast - Level 1

Hello,  I'm trying to access my call history for a landline.   When I log in to 'My Verizon', I don't see a link for 'Phone'.   Is there another way to get this information?   

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dexman
Community Leader
Community Leader

That could be the reason. I would give things a little time to settle down. Check the system once in a while to see if information has been added in, maybe, a week or so. 🙂

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dexman
Community Leader
Community Leader
AvidGardener
Enthusiast - Level 1

Hi Dexman, thank you for your reply. Unfortunatly, when I try to access
https://www.verizon.com/consumer/myverizon/phone it automatically takes me to https://www.verizon.com/consumer/myverizon/dashboard.

I can see the URL changing. This happens in Edge and Chrome. What could be causing this?

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AvidGardener
Enthusiast - Level 1

After clicking https://www.verizon.com/consumer/myverizon/phone and logging in, I'm redirected to the dashboard (see image).  Could this be because I am a new customer?  Or am I overlooking something?image

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dexman
Community Leader
Community Leader

That could be the reason. I would give things a little time to settle down. Check the system once in a while to see if information has been added in, maybe, a week or so. 🙂

dexman
Community Leader
Community Leader

When I clicked on that link, it takes me to a login page. From there it takes me to another page where I can access, among other things, the screen that deals with my Verizon Digital Voice services.