When incoming calls come into a main line in a department, how can I set up this main line to have the incoming caller get a list of options to reach other lines within that department. For example, press 1 for John Doe, press 2 for Jane Doe, etc. This is probably not refferred to as a "phone tree", but I'm not sure what it's called or how I go about getting it set up on the main line. Can anyone give me some direction?
