Unauthorized factory reset
Bowevil66
Newbie

Ok I originally had another pro ider . But then my phone rang and went  into factory reset . I didn't initiate . Then I get a msg from Verizon that I had an unauthorized factory reset . That's when I found out I was switched to Verizon 

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Re: Unauthorized factory reset
kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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