Why is there only a 10-number block limit on incoming calls?
TimeVoyager
Enthusiast - Level 3

    Verizon has failed to stop many call violations of the Do Not Call laws, particularly allowing callers to fake their ANI identification. Except for legitimate reasons, such as law enforcement, domestic violence, or other exceptions, no call should be completed that does not match the actual origin. That aside, we who continue to be awakened from sleep, dinners interrupted, and run to the phone only to find the call is another pan handler violating the law, we have to take action into our own hands. Why is it then, that Verizon has a limit of only 10 numbers that can be blocked? And why can we not block entire area codes and exchanges so a boiler room cannot keep changing numbers with the same area code?

Please, Verizon, give us more options to manage our own calls until the day you have the smart technology in place to limit illegal calls.

1 Solution
ajlee7
Enthusiast - Level 1
My FiOS android app allows me too block up to 100 numbers! My Services/ FiOS Digital Voice/ Manage Calling Features/Block Incoming Calls. Good luck!

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27 Replies
_dot
Specialist - Level 1

i've read in these forums that the incoming call block won't stop calls from outside your calling area, but haven't been able to confirm that with Verizon. anyone else read that on an official verizon info page?  if that is true for FiOS digital voice, then why doesn't  the interface throw up an error when i add an out-of-area number to the  block list?

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tns2
Community Leader
Community Leader

@the_madscanner wrote:

i've read in these forums that the incoming call block won't stop calls from outside your calling area, but haven't been able to confirm that with Verizon. anyone else read that on an official verizon info page?  if that is true for FiOS digital voice, then why doesn't  the interface throw up an error when i add an out-of-area number to the  block list?


Its not completely true, but they are covering themselves since some area don't pass the information needed to block them (for legitimate callers).  Of course the worse robocallers bypass all protection anyway.

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_dot
Specialist - Level 1

hmmmmm, i think that even though there are 100 slots available to enter  numbers to block incoming calls from (when entered by computer) , maybe only the first 10  entered actually get blocked......got a call from a blocked number  after it was added to our list from previous day

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ramsey76
Contributor - Level 1

Does anybody know why telephone numbers that I added to the block list last week are not being blocked. ?  I get the multiple calls daily  on Massachuseets electric rates scam from a "blocked" number.

Thanks

  

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tns2
Community Leader
Community Leader

@ramsey76 wrote:

Does anybody know why telephone numbers that I added to the block list last week are not being blocked. ? ...  


Several ways they could be bypassing the check.  One simple one is to identify a different phone number as the callerid name.  Of course often both numbesr are phony. 

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ajlee7
Enthusiast - Level 1
My FiOS android app allows me too block up to 100 numbers! My Services/ FiOS Digital Voice/ Manage Calling Features/Block Incoming Calls. Good luck!
tns2
Community Leader
Community Leader

Yeah.  About time.  Although I also use nomorobo  .

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oldfashioned
Specialist - Level 2

I wasn't aware of this but that's good to know.  I also use nomorobo.

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_dot
Specialist - Level 1

NEW LIMIT IS 100 NUMBERS !!!! YAY!!!!! WORKS FROM HOME PC AND THRU FIOSTV MENU TOO! THANKS VERIZON, and a sarcastic "thanks for letting us know  of the new limit" to verizon since they DIDN'T let us know....and kudos to AJLEE7!!!!

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Wheeman
Enthusiast - Level 1

Ok, being able to block up to 100 telephone numbers is great.  My unwanted calls have  dropped from over 40 a week to about 5.  Nomorobo works great too but the phone rings once before nomorobo cancels the call.  This is annoying.  Blocking calls is the way to go, so thanks Verizon for finally doing your job.  I'm up to 56 blocked numbers.  I'll soon run out.  How about increasing the blocked call limit to 1000.  Also blocking ID's with no numbers would be great too.  Names like Private, Anonymous, and Unavailable.  Thanks again for doing your job.

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_dot
Specialist - Level 1

fwiw, i can only block more than 10 numbers using pc interface, when i tried to block 11th number using fiostv menu, i got error about only blocking 10 number maximum....so i quickly got on puter to try and it works from here, so now we're up to 11 numbers blocked, certain to reach 100 by end of year......if fios being sold to frontier doesn't interfere with everything

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colnago2004
Enthusiast - Level 2

Customers have been requesting changes to the 10 limit block for a long time now. Verizon for some reason seems to be ignoring this issue.

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bjohnrini
Enthusiast - Level 2

This 10-number block limit is rather stupid.

Is there an official feature request page, or place that we can complain?

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PJL
Master - Level 3

@bjohnrini wrote:

This 10-number block limit is rather stupid.

Is there an official feature request page, or place that we can complain?


There used to be a forum (Verizon Idea Exchange) for suggesting changes, but there' an announcement that it's been closed with something about they're "reworking the format" blah, blah...

Fortheloveof
Enthusiast - Level 1

Wow Verizon!

Look how old this thread is.  Your customers have made you aware of a hugely annoying problem, which is what brought me here, and you choose to ignore them.  This is what is wrong with huge bureaucratic companies.  The 10 call block limit makes zero sense. 

Are you people too busy building a new spy room up there in San Francisco for the NSA to peep on us to actually serve your clients instead?  Holy freaking cow 10 number block limit????????????  FIX IT!!!!!!!!!!!!

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Snooked
Enthusiast - Level 1

The ability to block a measley 10 numbers is actually an insult to a paying customer in this era of "technology". There has to be a monetary reason Verizon continues to ignore this issue and it's not how much it would cost Verizon to add technology to increase the limit above and beyond 10......Give me 80 and think of all the telemarketers I could put out of business. Verizon should fix this issue. I'll be surprised if they do.

broom1
Newbie

A better idea then just blocking by number... how about being able to black all calls that come in with a particular caller ID. Lately all these "Marketing" calls are coming in. Why can't I just block all thoses?

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SterlingStix
Enthusiast - Level 1

Totally agree that the 10 number limit is ludicrous in the 21st Century.  You can limit thousands of email addresses reaching your inbox with most email services.  Email addresses can be very long with a mix of letters and numbers as well.  So, why then does Verizon have a problem with generally providing more than ten numbers that are made of of (generally) ten digits.

Furthermore, the voice spammers are now calling my home number somehow using (000) 000-0000.  When I enter this number as part of the "Incoming Call Block" list, I get a pop-up window that says, "Please enter a valid number".

FIX ALL THIS !!!!!!

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PJL
Master - Level 3

@SterlingStix wrote:

Totally agree that the 10 number limit is ludicrous in the 21st Century.  You can limit thousands of email addresses reaching your inbox with most email services.  Email addresses can be very long with a mix of letters and numbers as well.  So, why then does Verizon have a problem with generally providing more than ten numbers that are made of of (generally) ten digits.

Furthermore, the voice spammers are now calling my home number somehow using (000) 000-0000.  When I enter this number as part of the "Incoming Call Block" list, I get a pop-up window that says, "Please enter a valid number".

FIX ALL THIS !!!!!!


It's not just the 10 number limit, but it is also the limit that you cannot simulatenously turn on blocking while email notification is enabled.  This is stupid!

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SouthJersey
Enthusiast - Level 1

Amazing that Verizon promotes FIOS as a miracle digital service yet we can only block ten numbers. 

I could easily use up a 50 number limit. 

This is customer neglect that allows us to be harassed. It's like an apartment manager giving a key to a stalker who the manager has been informed has a restraining order issued for that person.