God knows I don't want to call in and be stuck on the phone forever, so I'm posting here instead. I've been on the same FIOS plan for 3 years, paying $52. My bill suddenly jumped to $92 for no reason that I can see. Is this standard practice?
UPDATE: it turns out we were on a 3 year contract at a discounted rate. The contract expired last month and we don't recall any notice of the expiration. They probably included it in a bill but I didn't notice it. As a consequence, they upped the bill amount. We had to renegotiate a new contract to get the price back down.
Prices do go up. A $52 price sounds like a special discount price that probably expired.
Remember you are talking to peers so we don't have access to why your cost went up.
@josephcotten wrote: God knows I don't want to call in and be stuck on the phone forever, so I'm posting here instead. I've been on the same FIOS plan for 3 years, paying $52. My bill suddenly jumped to $92 for no reason that I can see. Is this standard practice?
Wow $52 for 3 years. That’s a great price! What service do you have? Internet only?
TV only? Or a combo of service?
Like the other replyer said prices do go up, but I agree that increase is crazy. Now if you had a discount like $10 & $25 which expired that would cover most of that increase. If you had a further discount that would account for the rest.
If you have any previous bills, go back and look for specific discounts and when they expired. My swag is that you were a new customer 3 years ago and got an agreement for a set price for 3 years --- and the honeymoon is over.
Could be. I’ll give them a call; it’s good to see that this isn’t necessarily a common jump though.
Im on Internet-only FIOS 50/50.
Thanks!
@josephcotten wrote: Could be. I’ll give them a call; it’s good to see that this isn’t necessarily a common jump though. Im on Internet-only FIOS 50/50. Thanks!
You are paying too much for 50/50 internet only.
gigabyte internet is around $69 a month.
I noticed different amount every month billed to me. My plan did not change and I am skepitcal about these ghost chanrges. I am looking into them.
Have you compared bill month to month to see what charges are different?
Are you under contract?
