From reading other posts, it appears that this is not just me. Everytime it rains/storms, my DSL goes out. When I call tech support, they make me go through all these tests: reset modem, speed test, etc. Then they try to tell me it's my computer.
I'm so fustrated - does anyone know what the real deal is? Is it something that can be fixed or do you just have to wait it out? I have a ticket in and a network specialist is supposed to call me within 24-48 hours. Any experience on the best way to correct the problem? Does a tech need to come out and check the lines?
I'm at a loss of what to do and am tired of going throught the same process over the phone and it never works to correct the issue.
