When going into "My Network" I would normally see a number of hosts connected to the access point/router, however it appears to be blank and not populated. So since I just picked up the device and set it up, I went into options and did a factory reset. Once that was reset was done, I had no issues and saw the list of devices on my network. Fast forward till about a few hours later, and I needed to get the IP address of the extender (both we were rented/setup the same day), and sure enough I had the same issue - nothing is shown under "My Network". So I had to use a port scanner to find the other router on my network. I tried several different browsers just in case, but its the same issue. Has anyone encountered the same issue?