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INternet Speeds much less than advertised

Just had FIOS triple play installed. Phone and TV working fine. Internet however is slower than Time Warner! I ordered 35 up and download but am getting speeds thta range from 5 to 9. Check several computers and they say the same thing. I cannpt get Verizon to answer my emails. Has anyone else had the same problem? Should I go back to Time Warner?

Comments

maximuskid

How are you testing your internet connection? Are you using http://www.speakeasy.net/speedtest ? If you are unfamiliar with how to, please watch this video

http://www.youtube.com/watch?v=ifYTD2i0pyw&feature=player_detailpage#t=145s

Also you may need to learn about how actual download speed against actual download speed.

http://answers.yahoo.com/question/index?qid=20100606203310AAz6GUW

smith6612

Are you by any chance using a Wireless connection? Try a speed test from an Ethernet connection directly to the router if you are on Wireless, and ensure you disconnect from the Wireless before doing so.

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