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Issue connecting Netgear EX6110 extender with FiOS G3100 router

I'm having an issue where I'm not able to connect my NetGear EX6110 Wireless AC device to my Verizon FiOS router (G3100) and I can't tell if it's the NetGear device or the FiOS modem blocking the extender from completing the setup process. On the EX6110, I can get as far as selecting the FiOS wifi name and inputting the password, but the wifi extender will never actually connect. The extender has the latest firmware and I assume so does my FiOS router. Is there any way I can troubleshoot this from a FiOS perspective to ensure something isn't blocking the range extender?

Comments

Cang_Household

G3100 is a tri-band wireless router. E3200 is its official extender. G3100 might be detecting you are not using its hidden 5GHz band for backhauling, so it blocks the access. Third-party extenders cannot use G3100's hidden 5GHz band. You might need to try wire the extender with an ethernet cable.

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