Help me please,
My G1100 router won't do anything, red globe, no green lights on back, I have an ActionTec Router from Verizon that I previously purchased, how can I get the old one to work so I can be sure the router is the problem? Thanks for any help you can give.
Two things.
you can simply unplug the Quantum router and plug in the older router.
i have read lately you no longer have to release the dhcp lease prior to plugging in another router.
secondly call 1-800-VERIZON and have them first troubleshoot and reset on their end.
if they find it’s a bad router they can get you a replacement quickly. You could go to a local Fios store if one is available in your area and swap it out.
let Verizon check it out first. It may not be the router.
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