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My G1100 Router Won't Do Anything

Help me please,

My G1100 router won't do anything, red globe, no green lights on back, I have an ActionTec Router from Verizon that I previously purchased, how can I get the old one to work so I can be sure the router is the problem? Thanks for any help you can give.

Comments

jonjones1

Two things.

you can simply unplug the Quantum router and plug in the older router.

i have read lately you no longer have to release the dhcp lease prior to plugging in another router.

secondly call 1-800-VERIZON and have them first troubleshoot and reset on their end.

if they find it’s a bad router they can get you a replacement quickly. You could go to a local Fios store if one is available in your area and swap it out.

let Verizon check it out first. It may not be the router.

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