Hello! I have a question regarding the Quantum upgrade 50/25 for 10$ a month that's been advertised. Last night I ordered this off the television promotion. I received an email verifying my purchase and then an email congratulating me that my speed upgrade has been completed.
Does this upgrade happen instantly like the email suggests?
Reason I am asking is that I originally had 20/5 and would get speeds when tested at 20-21 download and 5-8 upload. I am actually now receiving 18-22 download....both wired and wirelessly....and uploads of 20....both wired and wirelessly (which seems like that went up a bit but not all the way). We tested our laptops at the same time using the speed tests before the upgrade and then after the upgrade last night and again this morning. Still the same. I also tried installing and running the optimizer that Verizon has but this actually made my computer so much worse with only download speeds 15-18, so I did a system restore to get back to the original settings which brought the speeds back to the original of 20-21.
If this takes a while that's fine, but I have been unable to find if this gets upgrade instantly or if there is a waiting period. I have an Actiontec M1424-WR Rev. F router and when not wired, our laptops are about 7 feet away in the same room.
Any information you could provide would be helpful! Thanks so much!!!