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SPEED THROUGH ROUTER HAS NEVER BEEN CLOSE TO ADVERTISED...

I have had FIOS for 4 years and for that time I had 35/35 speed. However 22-23 is the max I have ever gotten. I have signed up for the new 50/25. Results are exactly the same or worse. The latest results on Verizon's test are:

What exactly am I paying for? this is pathetic.

Comments

Hubrisnxs

try a test while hardwired at http://speedtest.verizon.net

make sure to click details afterwards and copy and paste those results here.

Hubrisnxs

the newer speed site for quantum speeds is http://speedtest.verizon.net/fios300 you can also try that one too

rong544

That's the test I used only printed out as you can do to get the details.

tns

Are you wired or Wireless. Note that the speeds you are talking about are typical for Wireless-G connections.

rong544

Of course I'm wireless. Why else would I need a router?

rong544

I really don't care how it performs hardwired since I never intend to use it that way. Either this system can achieve advertised speeds or it can't. If not then where are the disclaimers saying "only when hardwired" and then only maybe depending on, blah, blah, blah.

smith6612

All over the Internet and Verizon's speed test site:

Directly implies Wired connection. It's an age old fact about Wireless G not being able to obtain much beyond 20Mbps in real life conditions. You'll need Wireless N (or AC... when it comes out of Draft) to get 50Mbps/25Mbps or anything higher than what G can do.

I'm in a datacenter at the moment, and we only use Wireless A and G here. It's a brand new building, but you cannot get more than 25Mbps out of any of the many, many APs available for use. On Ethernet? You can go to hundreds of megabits a second if you're on the right ports.

Hubrisnxs

you probably just need to pick up their new router.

the one you have works fine with the service when hardwired. but to get faster wireless, you'll need the N router

https://teleproducts.verizon.com/fios/index.cfm/eh/DisplayProducts

Product Image

Short Description

Product Price

FiOS GigE Wireless "N" Router

$79.99

Order Now

eljefe2

Y'know, I'm constantly amazed that Verizon doesn't include a caveat in their advertisements for FiOS, something like "advertised speeds are only guaranteed for a hard wired connection. Wifi results may be lower." So many users don't understand that's the case.

Claims for higher speeds could also mention that those speeds can be device dependent. I have 35/35 and get 42 down / 35 up all the time on my PC's, wired or wifi, with a 80211.n WAP. Yet I never get close to those speeds on an IPad, or iPhone, and the speeds are even a little lower on my wife's MacBook Pro.

Also, when someone goes to sign up for a speed package that exceeds the capabilities of 80211.g, you'd think Verizon could automate their system to alert the customer that they will need to upgrade to a 80211.n router to get those speeds via wifi.

More information up front could prevent annoying a lot of users. At least so it seems to me.

dslr595148

#1 Good idea. #2 How about posting in "Share your Ideas with Verizon" a) if you have not already OR b) If no else suggested that idea? Thanks.

eljefe

Thanks for the suggestion.

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