I recently upgraded my plans from Mbps to 4-Mbps. The speed went up to Mbps so after 2 weeks,I called Verizon and they sent technician. He came in, worked on main box and speed is now Mbps. There are so many unhappy DSL customers and recently 3 of my friends switched to comcast. I hope Verizon can fix it so I don't have to leave the company that has served me for 10 years. please fix it!
