nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Site Totals

1407 Users Online 5859574 Members 366465 Discussions 62190 Solutions

VPN Speed Issue

Steve234

Hi all,

I am having a VPN speed issue. When I am using the internet and not connected to the VPN, I experience speeds of 25mbps/25, which is what my contract with Verizon calls for. When I connect to the VPN with my laptop, speeds drop to about 3/2 mbps. (I am connected via Ethernet hardwire not wireless)

I ran Ethernet wire to the Verizon box and then had Verizon activate. Unfortunately this did not solve my problem. Internet is fine until I connect to the VPN.

I also was able to conduct a test: I connected wireless to an open local network while in the office and then to my work server via the VPN with no noticeable speed issues. This leads me to believe the issue lies with the Actiontec router issued from Verizon?

I only work remotely 1x per week so have been hobbling along with this problem for the past 3 months since our switch from Comcast. (Speed was fine with Comcast ) It is painful as it causes a 5-10 second lag for each click when navigating folders on the remote server. This means it can take me 5 minutes to pull down one PDF file.

Is there a suggested solution for this - should I buy another router?

thanks,

Steve

Comments

dslr595148

What is the brand, model, and ver of this router?

For example: Actiontec, MI-424-WI, Rev C.

Steve234

I have an Actiontec MI424-WR Rev:E Router

dslr595148

Does the connection just slow down OR does the connection appear to hang?

spacedebris

Steve234,

Like we said in the other thread, changing the router was not needed to switch to Ethernet for VPN, but many people do need to switch because the VPN's dont work well with the Actiontec routers. Unfortunately many VPN systems just do not seem to work well with actiontec. Some because of the coax connection (which is why you changed, to see if that was the problem) and some just simply do not like that router. Personally, if it were me, I'd make it easy on myself and go out and purchase another router and daisy chain it with the Verizon router. If you get something like a D-link router that has a different IP than the Verizon router. (D-link defaults to 192.168.0.1 and Verizon is 192.167.1.1), then this is a simple matter.

You run your Ethernet from the ONT to the WAN on the D-link. Then Ethernet from D-link LAN to Actiontec WAN. Connect your VPN computer to the D-link and leave everything else connected to the actiontec. Problem solved. At least if the actual problem is on the Actiontec to begin with.

To make sure this will work, for a test, bypass the router and connect your computer directly. Since you now have Ethernet run from the ONT, all you have to do is log into the actiontec router, release the IP address, then connect the Ethernet directly to the computer, pull your new public IP, and connect to the VPN. Check the speeds. If this works, then you know your problem is with the actiontec and the solution above will fix. If you have the same issue. Then you no longer have to waste your time troubleshooting the router and look for other possibilities.