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"We Are Unable To Process Your Request At This Time" - Calling Verizon only temporary fix

When trying to log in or go to Contact Us, I get "We're sorry....
We are not able to process your request. To continue, please select
one of the following options:

Return to the previous page.
View the Verizon com site map
view the verizom com home page"

I get the same thing if I clear my cookies or use a different browser. Then, I call Technical Services. It's a 30 minute process to set a temporary password, which I change to a permenent password. Then the next time I go to log in, the process starts over ("We're sorry...."). I would love a long-term fix. This seems related to the following posts:

https://forums.verizon.com/t5/My-Verizon-Account/quot-We-Are-Unable-To-Process-Your-Request-At-This-Time-quot/m-p/792361#M14726

https://forums.verizon.com/t5/My-Verizon-Account/quot-We-Are-Unable-To-Process-Your-Request-At-This-Time-quot/td-p/449555

Comments

[Deleted User]

Hi bpburns,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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