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Cannot redeem my $200 amazon gift card no option

Cannot redeem my $200 amazon gift card no option I tried following all the steps by going to my account and looking for choose my choice that option is not available. I have an email confirmation that says my offers are $200 amazon gift card, $50 Microsoft GC, Xbox Series X console... I was able to click on redeem console the 50 gc says to wait until Feb 11 to redeem but nothing about my amazon gift card please help

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[Deleted User]

Hi @Vladny1

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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