I recently had Internet installed and am eligible for an Amazon gift card. When I click on the Home Offers tile, I receive a message to wait while the information is looked up. Then nothing. This has been going on for days. Honestly, I chose you all over one of your competitors because I was frustrated with the poor service from them. I'm starting to rethink my decision.
Hi Rosedale2,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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