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Unable to redeem $100 Samsung credit

I received an offer from Verizon Fios for a free Samsung Galaxy Chromebook and a $100 Samsung credit for being a subscriber in good standing. I was able to redeem the Chromebook but I cannot figure out how to redeem the $100 credit. Is there a separate code? Please advise.

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[Deleted User]

Hi @Piett22

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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