Xbox promo no resolution
jsneaks
Newbie

I’ve signed up for Fios recently and was offered the Xbox promotion deal I redeemed the offer, and was told my order would ship soon but I got 0 updates on it. It’s very frustrating and I would like to know why it’s being delayed to this point it’s been almost a month now with no update I’ve tried calling multiple times no response. 

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kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.