To say that navigating the Verizon website is a nightmare is a total understatement!
Can anyone help me find the location of Trouble Ticket Status Reports??? Thanks.
#1 If you are on DSL OR FIOS, go to
http://www22.verizon.com/residentialhelp/highspeed OR http://www22.verizon.com/residentialhelp/fiosinternet
#2 click on View Repair Status
I also had an open ticket but when I typed in my User ID to get the status, all I got was a ticket number with no status.
Dear Nyrozzie,
Did you find the ticket? What was the issue? How may I assist you? Thanks
www.verizon.com/connect
download the in home agent, it gives you trouble ticket status without having to try to navigate the website to find it. fast and easy
The Verizon Website is broken, perhaps deliberately. All links purporting to take you to trouble tickets end up here, which is like they are laughing in yoiur face.
javascript:oneCMS_Redirector('https://www22.verizon.com/foryourhome/erepairnet/dslrepairanr/common/hsilookup.aspx');
We're sorry OUR WEBSITE STEPPED OUT BRIEFLY TOCHECK OUT THE LATEST FiOS MOVIE DEALS. Bad timing, we know.
www.verizon.com/repair
I was able to go there just fine?
