I have tried multiple times to get a callback from Verizon to discuss our home internet issues. Every time it calls back, it hangs up on me. During work hours. I am in a live chat and the person says they cannot call me by phone. How is it that a massive company does not have phone service? I have spent 30 minutes in a chat and we are making no progress. HELP!
Hi @GRuser,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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