I live in a 4-family apartment building located in Brooklyn,NY 11204. Fios is available to most of the neighboring homes on my block, including homes directly adjacent to mine. However, my address is still showing as unavailable.
I’m hoping someone can check on the status or let me know what’s preventing service. I’d be happy to coordinate with a field engineer or provide more information about the building.
Thank you in advance for your help!
Hi joncangin70, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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