Fios Price increase without warning - up $6.00

godman114
Newbie

Without an email or letter, my monthly Fios bill went up $6.00, pretty steep compared to what I pay. No explanation. It had gone up $4.00 only 11 months ago. What gives?

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Cang_Household
Community Leader
Community Leader

What service are you getting and the total price?

The billing system should not allow a higher price than the current price that is offered to new customers. Otherwise, there is a mistake.

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godman114
Newbie

Fios internet only, 300/300.

$34.99 to $38.99 in sept 2023. $4.00 hike.
Then not even a year later in aug 2024 it went up to $44.99. $6.00 hike.
So in a year it was a 28.6% increase. Good financial times, man. Ridiculous.

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kh_jenn
Moderator
Moderator

Hi godman114, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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