Fios available at the pole in my yard but not to the house

jjf205
Newbie

Hello,

Ive chatted with an agent who tried to instead sell me on the 5G service but I would only like the fiber service.  My house was built 14 months ago.  When they ran the fiber down alongside the road years on poles in my yard years ago, they obviously didn't anticipate a house being built there and so it isn't in the database.  The house across the street shows fios as available.  I would just need a fiber line run from the pole (in my yard) 30 feet to the house.  I don't even care if it is buried.  I need to get rid of comcast ASAP.  I'm in Oakdale, PA 15071.

Labels (1)
0 Likes
Reply
1 Reply
kh_jenn
Moderator
Moderator

Hi jjf205, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

0 Likes
Reply