Fios underground
Hugoazael
Enthusiast - Level 1

I just moved into a new construction home and the tech came out and stated he could not do his job because the utility pole was across the street and he would not set up a temporary connection until the construction crew comes out to run the cable underground which can take months. I’ve seen temporary connections all over the county for new construction and in the Verizon blog I see temporary connection were setup. Can someone from Verizon escalate my request. I work from home and need access to high speed internet asap. 

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Re: Fios underground
kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

 

 

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