We just signed up for the Gigabit 2 year deal. We are supposed to get Netflix free for a year. We already have a netflix accnt. How do we sign up for this?
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This would be the proper link for more details on when and how you can redeem the free netflix: https://www.verizon.com/support/residential/account/manage-service/netflix-redemption-faqs
@Len2 wrote:We just signed up for the Gigabit 2 year deal. We are supposed to get Netflix free for a year. We already have a netflix accnt. How do we sign up for this?
https://help.netflix.com/en/node/68079
Try the link above.
This would be the proper link for more details on when and how you can redeem the free netflix: https://www.verizon.com/support/residential/account/manage-service/netflix-redemption-faqs
https://www.slashgear.com/verizon-ships-netflix-on-fios-tv-for-free-sort-of-14519579/
Amazing how this article explains the process as well.
So can someone who has redeemed this tell me exactly what you receive, cause I can see it going 2 ways?
1) Do you get a one-time monetary credit toward your Netflix account (that equals the cost of 12-months of 2 screen Netflix)?
2) Or does it just give your account 12-months of 2 screens?
I only ask cause I’m sure many people have the 4 screen Netflix membership and would rather just apply a credit toward that instead of being forced into the 2 screen plan. I assume it’s the first option but the details don’t seem to specifically say.
Ads say up to $130 they will pay if you have an existing subscription.
I just did the same thing from what I understand around 60 days they will send us a link for the free Netflix and If you have an existing account you will be able to apply it to that.
I have been trying to redeem my netflix for exactly 30 days. I've spoke to 8 representatives and received no answer. Just we will call you back. 30 days later still can't redeem my netflix
Hi Nikitta35,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
I am still having problem. I did web chat with 1 agent who advised me to send e-mail and I did. One week later no response. And I spoke to another agent who advised me to contact NetFlix???? Of course, I did. And as expected, Netflix said it's nothing to do with them.
Instruction says.... Log in to your account.... Click "Redeem Netflix Offer and follow the redemption instructions."
The Netflix tile, the button, the link, whatever it is..... not visible anywhere, both in my account page and fios app. And now Verizon and Netflix is trying to pass the ball back and forth.
Did you read my reply below? It sends you to where you need to be.
and it answers your questions.
Hi Jonjones,
I did. And I followed all the instructions provided from all sources. The problem for my case is that, there is no link anywhere at all, in my account page - no netflix tile, in myfios app - no redeem menu, in my e-mail - when click on the redeem now button, it takes me to my account page. Support agent who I spoke to did not have the solution. The support agent who I chatted with, sent me to contact call center.
Amarin
I am now thinking the free Netflix offer was not placed on your account.
it is a possibility you were not eligible for the promotion or Verizon dropped the ball and does not want to make it right.
Hi VI_OPLE,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
I am also having issues with redeeming my free Netflix offer. I've followed all the links provided in this thread, but they all take me to the My Account page and there is no link to redeem the offer. I've tried chatting with and talking with an agent on the phone, but I cannot get the help I need. I've received 3 emails with a link, but there is no way to redeem this offer. I'd rather just get the $130 credit on my bill at this point.
I have the same issue. I've gotten the emails to redeem, it takes me to my account. When I click redeem now, it just says that there is an error and won't let me do anything. Did anyone do anything that actually worked? Or did anyone get the offer that actually worked?
Hi dlsnyder,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Anybody got private message as the moderator mentioned? It has been 2 months now, and my case ha not been resolved yet, and nobody contacts me.
Viparath.
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