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Home Depot $400 Samsung Promo help

Long time, Verizon customer,here, a family friend gave me their $400 Promo Code to purchase a washer and dryer. I placed the order at Home Depot online and the promo code work fine, however, the order is being canceled and Ordering a different Samsung washer and dryer, The promo code, however, was a one time use and now I need to cancel out the original and they need a new one regenerated. Please assist

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VZ_jenn

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