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Home Network Protection not accessible either from Verizon Home app or My Verizon app
We have devices that are stuck in paused status, this needs to be corrected ASAP. Tried calling support but was no help
I have this same problem. It is maddening and infuriating and needs to be corrected ASAP or I will need to change providers.
Hi att3, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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