Home Network Protection not accessible either from Verizon Home app or My Verizon app

nj75
Enthusiast - Level 1

Home Network Protection is not accessible from Verizon Home app or My Verizon app and I can not change or access any settings.  Please help this is ridiculous.

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kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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