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Santamommy
Newbie

I keep getting an error message from the new Verizon app EVERY time I try to log in to the parental controls section.
My kids phone is not work and I suspect this might have something to do with it . But I can’t seem to get any help - the virtual assistant is useless and the hold times are terrible - 

has anyone experienced this since they moved to the new app? The old app worked like a champ! Thank you 

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