How long to receive Xbox egift card?
ZaatarNJ
Enthusiast - Level 1

Signed up for FiOS gig plan and one of the bonuses was a gift card. A month later I was able to click the tile to redeem it and it never arrived in the email. The tile is under redeemed offers and I can no longer access it and customer service said I would get it within 72 hours 3 weeks ago. 

 

I can't get a clear answer and everyone tells me something different. I don't understand why a digital gift card takes so long or just so difficult to obtain. 

 

Any one went through this or what should I do? Thanks 

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KH-cathy29811
Moderator
Moderator

Hi @ZaatarNJ ,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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