I subscribed to the Netflix Max perk. I have contacted support and posted on here. I setup Netflix just fine. Max setup not so much. I click setup in the Verizon app and on the website. It says max setup is in progress. This has been the case for at least a week. Not sure why Verizon cannot fix the issue. I would like to watch Max someday!
It sure is. I have that bundle also, this is the second time I have clicked on Max and it wants me to subscribe. It won't let me sign in. Stays locked down until Verizon has to contact Max to straighten it out. I wish I could watch Max too!
Did you ever get your issue resolved? Iโve had the same issue since October, 2024. Iโve spoken to numerous Verizon agents and Iโve even tried removing the perk. However, the perk continues to remain on my account. Itโs frustrating being charged for something you cannot use, and cannot even remove.
Yeah I have a similar problem with the app not working on my Samsung smart tv, keep getting looking up account than times out and have to start over
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