Max Speed for Coax-connected G3100
hf18
Newbie

I now have 100/100 internet service with the G3100 connected by coax to the ONT. 

With the router still on coax how fast can my data service be? I was told that if I get the newest gig ONT I can get 400 service over the current coax to the G3100 and not need to run Ethernet to the router. 

Was the FiOS rep right or wrong?

 Thanks!

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dexman
Community Leader
Community Leader

The alternative is to put a MoCA adapter in the basement and another one on the top floor. An Ethernet cable plugs into the ONT and coaxial cable while another Ethernet cable plugs into the other adapter and router.

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dexman
Community Leader
Community Leader

I believe 400 will be ok if using coaxial cable between the ONT and router. For gigabit service, Ethernet cable would be needed.

Cang_Household
Community Leader
Community Leader

I would need to ask about this. G1100 does support MoCA 2.0 Turbo mode on D6 band, achieving 500-600Mbps through MoCA WAN, but G3100 may be hardcoded to support only 175Mbps on C4 band of MoCA WAN.

hf18
Newbie

Thanks!

Who do I ask? I’ve already gotten conflicting answers from tech “support”.

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gs0b
Community Leader
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Using coax WAN between the ONT and router for anything over 100Mbps is not supported by Verizon; that's why you're getting differing answers.

There may be ways to make it work using non-Verizon supported configurations and hardware.  That's why the other posters here are asking you questions.  Some of the folk here are very good at coming up with alternate solutions.  Even though such solutions aren't Verizon supported, they will work just fine.  You just won't be able to contact Verizon support for help in the very rare case of issue.

In my opinion, the best solution is to run Ethernet from the ONT to the router.  In addition to being fully supported by Verizon, this requires no extra hardware or configuration.  It also opens up the possibility of using a non-Verizon router, should you want to explore that later (non-Verizon supported, though.)  If you can run Ethernet, do it.  If you can't run Ethernet, then continue to explore the coax options being discussed here.

hf18
Newbie

I can't believe though that no one at VZ engineering knows what speed you can get over coax from the ONT to the G3100 router. Isn't the new ONT MoCA 2.5 capable and shouldn't that be able to support the 400/400 tier?

Thanks!

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gs0b
Community Leader
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It's very simple; Verizon won't provision coax WAN for any speed tiers above 100Mbps.  If you ask them to, you're in non-standard, non-supported territory.

Is Ethernet an option for you?

hf18
Newbie

I'd really prefer not to run Ethernet from my basement ONT to the top floor router. I'm not unhappy with my current 100/100 tier (no heavy Internet use, no gaming kids at home, just one TV at a time watching HD movies).

You've been very helpful.

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dexman
Community Leader
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The alternative is to put a MoCA adapter in the basement and another one on the top floor. An Ethernet cable plugs into the ONT and coaxial cable while another Ethernet cable plugs into the other adapter and router.

gs0b
Community Leader
Community Leader

The approach dexman suggests is a very good one, assuming you have only the two MoCA devices on the coax - i.e. a dedicated coax point-to-point link.  If you have Verizon TV boxes or other MoCA devices on the coax network, it won't work.  The issue is the IP connection from the ONT is WAN and can only connect to one device - usually the router.  If you have multiple MoCA devices on the coax, that's a LAN and stuff will fail.

If you can't create a dedicated coax link between the basement and the upstairs, another option is to put the router in the basement.  Connect it to the ONT using Ethernet.  Then, use the MoCA LAN it creates to connect to as many coax devices as you like, including a MoCA adapter upstairs.  If WiFi doesn't reach from the basement, use a Verizon G3200 extender upstairs.  You can have all the set-tops and MoCA devices  you want (okay, not unlimited, I think 15 is the max - but still a lot.)

gs0b
Community Leader
Community Leader

I should add, the router in the basement, G3200 upstairs model is fully supported by Verizon.  Not that you'll need that since you've found this forum, but something to consider.

Also, I note you said your on a 100/100 plan.  That's an old plan.  Depending on your contract status, you may find that the current Mix&Match deals save you money.  300/300 is $39.99/month with autopay.  Hard to beat that deal!

Cang_Household
Community Leader
Community Leader

Just confirmed that MoCA WAN only delivers 100/100. Speeds higher than 100/100 requires the Ethernet from the ONT. Furthermore, the new Calix ONT for 2048/2048 rollout does not come with a coax port at all. So the tech you contacted first erred in saying that MoCA WAN supports 500/500.

Cang_Household
Community Leader
Community Leader

It's true that the G3100 MoCA WAN is based on a MoCA 2.5 chip, but the MoCA chip in the ONT is old. So the link is as fast as the slowest chip. Black Nokia ONT has unbonded MoCA 2.0, but I believe this is typically not provisioned at 500Mbps.