NEED OUTSIDE FIOS CABLES BURIED!!

PSzarpa
Newbie

We had our whole home Fios WiFi  installed over a month ago and still have cable wires on our lawn.  Supposedly there is an open Job ticket at Verizon, but no one has contacted me at all, even just to say "we will be contacting you"    No response whatsoever.   I don't want to have to dodge cables come spring when we are on our lawn tractor.   

 I would not have ordered this service if I knew this was going to be an issue.   No one, including the team who installed the inside Fios internet, told me this was going to be an issue.     

I may just go back to Spectrum WiFi.   THIS IS RIDICULOUS.   

 

 

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kh_jenn
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Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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