I am at a loss right now. My new complex has a bulk account with Verizon Fios. I've sent my lease where I was told. The apartment manager has even called customer service. I keep being told they can't give me service because it's not yet shut off. It's never going to shut off! It's a bulk account! Every time they're contacted, they respond "give it 3-4 days". This is delaying my move. This is insanity. Please help.
Hi Sky887, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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