My new Fios internet disconnects at 3 pm and reconnects in the morning the following day. It has done this since Sunday afternoon. I called tech support and they are sending someone out but I have to wait until Wednesday. Also the ONT box has a solid red fail light. It just reconnected and I am currently using it.
It seems strange that it goes off and on at the same time. I am expecting a disconnect again today.
Any ideas why this could be happening?
1130 pm here. every day.
every 3 hours to be exact.
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