Proof of residency - Order on hold
jayoliv
Newbie

I move in a few days and I recently submitted my proof of residency to get my internet order off of a hold. How long does this process usually take, and is there a way for me to expedite my verification process? I work remotely so I rely fully on internet connection. I'm afraid that I won't have access to internet in time. Thank you! 

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kh_jenn
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Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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